Условия обслуживания

Terms of Service for Annvi Premium Caviar

Effective Date: December 9, 2024

Welcome to Annvi Premium Caviar. By accessing, browsing, and placing an order on our website, you agree to be bound by the following Terms of Service. Please read them carefully as they outline the rights, obligations, and restrictions for both Annvi Premium Caviar (“we,” “us,” “our”) and you, the customer (“you,” “your”).

1. General Use

1.1. By accessing our website and using our services, you agree to comply with these Terms of Service, as well as any applicable laws and regulations.

1.2. You must be at least 18 years of age to purchase products from our website. By placing an order, you confirm that you meet this requirement.

1.3. We reserve the right to update, modify, or replace any part of these Terms of Service at any time. It is your responsibility to review this page periodically for changes. Continued use of the website after changes are made constitutes acceptance of the updated terms.

2. Product Information and Availability

2.1. We strive to provide accurate product descriptions, images, and pricing. However, due to variations in production and harvest conditions, the appearance, taste, or availability of our caviar may vary.

2.2. All products are subject to availability. If a product becomes unavailable after you place your order, we will notify you as soon as possible.

3. Orders, Payment, and Pricing

3.1. Order Confirmation: Once an order is placed, you will receive a confirmation email summarizing your purchase.

3.2. Payment: Payments must be made at the time of purchase. We accept the payment methods displayed on our website.

3.3. Pricing: All prices are listed in Swiss Francs (CHF) and are subject to change without prior notice. We reserve the right to correct any pricing errors.

3.4. Customs, Duties & Taxes: For international shipments, you may be subject to customs, duties, and taxes as required by the country of import. These charges are your responsibility.

4. Shipping and Delivery

4.1. We strive to ensure timely delivery of all orders, but we are not responsible for delays caused by circumstances beyond our control, such as customs processing, weather, or courier delays.

4.2. Shipping Address: It is your responsibility to provide an accurate and complete shipping address. We are not responsible for undeliverable orders due to incorrect or incomplete addresses.

4.3. Shipping Times: Estimated shipping times are provided at checkout. These are estimates only and do not guarantee delivery on a specific date.

5. Return and Refund Policy

As caviar is a perishable product, we maintain a strict No Return, No Refund policy. Please see our full Return and Refund Policy [link to policy] for more details.

6. Limitation of Liability

6.1. To the fullest extent permitted by law, Annvi Premium Caviar shall not be liable for any indirect, incidental, special, or consequential damages that result from the use or inability to use our website, products, or services.

6.2. Our liability for any claim relating to the products purchased from us is strictly limited to the amount paid for that product.

7. Intellectual Property

7.1. All content on our website, including but not limited to product descriptions, images, logos, and branding, is the exclusive property of Annvi Premium Caviar.

7.2. You may not copy, reproduce, distribute, or use any of our content without prior written consent from us.

8. Privacy Policy

8.1. We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy [link to policy] for more information on how we collect, use, and protect your data.

9. Force Majeure

9.1. Annvi Premium Caviar is not responsible for any delay or failure in fulfilling orders or obligations caused by circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, labor strikes, or supplier failures.

10. Governing Law & Jurisdiction

10.1. These Terms of Service are governed by and construed in accordance with the laws of Switzerland.

10.2. Any dispute arising out of or related to these terms will be subject to the exclusive jurisdiction of the courts located in Switzerland.

11. Customer Support

If you have any questions, complaints, or concerns regarding these Terms of Service or your order, please contact us via:

Email: annvipremiumcaviar@gmail.com

Contact Form: Available on our website.

By using our website and placing an order, you agree to these Terms of Service. If you do not agree, please refrain from using our website and services.

For any questions or clarifications, please reach out to us directly.